Hopefully this guide saves you hours of frustration - if you still need help, please feel free to contact us.
|The Printer Doesn't Move
|The connector of the X,Y, or Z axis getting loose.
|Press the home key and see the bed will move or not. Check the connector of the X,Y and Z axis and make sure they are all connected. Re-connect it if the connector don't connect.
|The filament didn't get into the nozzle.
|Press the "+" key, after some fast flashing it will flashes slowly. Press the filament into the nozzle, and you can see the filament will come out from the nozzle.
|After press the play key, it will flashes for about 1 minute and then it will start to move. If the green light doesn't flashes, the files in the SD card may not recognized by the printer.
|1. Check the files are printable for this printer (printing size). 2. 2. Check the files in the SD card are in GCODE file and doesn't have any special characters. 3. Format the SD card into FAT32 and copy the files into the SD card again. 4. You can use the default file "rocket" to test if it is files issue or not.